Dr. Elizabeth Churchill, a Director of User Experience at Google, is an applied social scientist working in human computer interaction, computer mediated communication, mobile/ubiquitous computing and social media. Prior to joining Google, she was Director of Human Computer Interaction at eBay Research Labs (ERL). She has held positions in other top research organizations, including Principal Research Scientist at Yahoo! Research where she founded and managed the Internet Experiences Group; Senior Research Scientist at the Palo Alto Research Center (PARC); and Senior Research Scientist at FX Palo Laboratory where she founded the Social Computing Group.
Trained in psychology, throughout her career Dr Churchill has focused on understanding people’s social and collaborative interactions in their everyday digital and physical contexts. She has studied, designed and collaborated on creating online collaboration tools, applications and services for mobile and personal devices, and media installations in public spaces for distributed collaboration and communication. She has authored over 100 peer-reviewed publications, one co-authored book (Foundations for Designing User Centered Systems with Frank Ritter and Gordon Baxter) and co-edited 5 books. She has over 50 patents granted or pending, and is currently completing a co-authored book, Designing with Data: Improving User Experience with Large Scale User Testing, to be published by O’Reilly Media.
Dr Churchill holds a BSc in Experimental Psychology and an MSc in Knowledge Based Systems from the University of Sussex, and a PhD in Cognitive Science from the University of Cambridge. She is an ACM Distinguished Scientist and served as the Executive Vice President of ACM SigCHI from 2009-2015. She serves on the advisory board for a number of university departments and is a Distinguished Visiting Scholar at Stanford University’s Media X, the industry affiliate program to Stanford’s H-STAR Institute.
Human Computer Interaction & the Internet of Things: Opportunities and Challenges
Human Computer Interaction (HCI) is a multidisciplinary field of research and practice focused on maximizing the usability, usefulness, effectiveness and delightfulness of the interfaces between people and computers. Sitting at the intersection of the engineering sciences, the social sciences and the humanities, HCI is a nimble, innovation-focused discipline, responsive to the changing technological landscape: with technological innovation, new questions arise, new methods are developed and new insights into human nature emerge.
The Internet of Things (IoT), we are told, is the emerging technological frontier, with networked physical objects or “things” that are embedded with electronics, software, and sensors pervading our everyday lives, all collecting and exchanging data. From smart cars to talking toasters, the opportunities for creating interactive ecosystems is exciting. However, the challenges for their management and maintenance is potentially daunting.
In this talk, I will share speculate on the role of HCI as we move into the design of interactive ecosystems made up of ‘smart’ sentient devices, embedded computation and multiply layered services.